Care staff and volunteers provide support for some of the most vulnerable people in society. This Better Hiring Toolkit provides simple guidance to support you to both obtain and provide effective references and conduct information. It has been compiled as a collaboration between the Better Hiring Institute, Disclosure & Barring Service (DBS), Skills for Care, Reed Screening, Dominic Headley & Associates (DHA), and VBA Consulting.

At the heart of the Toolkit is the safety of the people who employers are entrusted to care for and the staff who carry out this role. Those responsible for recruiting or supervising staff or volunteers, have an obligation to conduct a safe and fair recruitment process and ensure that pre-employment checks are robust so that your organisation safeguards the people being supported.

The Better Hiring Toolkit is curating and nurturing a safeguarding mindset, including sharing effective references to ensure that vulnerable people across the UK labour market are being protected as effectively as possible. But ensuring that you are protecting your vulnerable people does not stop on the first day of work – how do you nurture that safeguarding mindset once employment has commenced?

The Better Hiring Toolkit for Care is free and has handy templates throughout for you to use within your organisation.  We are so excited to have launched the Better Hiring Toolkit and if you would like to hear more please get in touch with us at


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